MS ISO IEC17025 Internal Quality Auditing

Program Overview

Internal Quality Auditing is a crucial activity in laboratory accreditation scheme. This programme is to train potential auditors to be qualified and meet the system requirement. Clause 4.14 states the requirement to have internal auditors who are trained and qualified to conduct internal audit. The training emphasis on knowledge and practical experience of the auditor so that they are competent to conduct the audit. The content includes understanding audit cycle, criteria as auditor, prepare checklist, practice conduct audit, writing NCR, grading NC. The prime concern is the audit skill for technical requirements. The NCR issue during training can be treated as part of IQA for the laboratory for in-house training session

Target group

Auditor, Management Representatives, Department Heads, Managers, Supervisors, Engineers, Chemist, Line Leader, Executives for manufacturing, Quality Assurance, and those involved in product improvement and those wish to be internal auditors

Learning Outcomes

At the end of the course, participants are expected to:

  • To establish & maintain an internal audit program to meet the requirements of ISO/IEC 17025.
  • To plan, organize & conduct internal audits.
  • To identify non-conformance and follow up on corrective actions arising from such audits.


Participants are required to complete a project usually at the end of training or submit within two weeks after the training.

  • Certificate of competency - achieves score points above 70 %
  • Certificate of attendance - score points below 70 % or no submission of project.


Interactive lecture, discussion, practical session on conducting audit or simulation session.

Course Content

Topic 1: Quality assurance in accredited laboratory.
Topic 2: ISO/IEC 17025 Laboratory Accreditation Standard
Topic 3: Why Internal Audits?
Topic 4: Roles and responsibilities of auditors and auditees.
Topic 5: Developing auditing skills.
Topic 6: Non-compliances identification & categories
Topic 7: The auditing process
Topic 8: Management review
Topic 9: Preparing an audit
Topic 10: Group works in simulation or conduct of internal auditing process


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Course Title

MS ISO/IEC17025: 2017 Internal Quality Auditing - L003



To be determined by customer.



2 Days.



9.00am – 5.00pm.



Customer's premises (In-House Program) / Ascendent's Training Room (Public Program).


Class Size

Min. 5 - Max. 25 participants.


HRBD Status

SBL full payment. Crossed check is to be payable to ASCENDENT TECHNOLOGY SDN BHD. Admittance will be permitted upon receipt of full payment 2 weeks before the course is conducted.


Terms and Conditions

Ascendent Consultancy reserves the right to cancel or postpone due to unforeseen circumstances. The course fee, less 50% for cancellation, will be promptly refunded for cancellations received in writing at least seven (7) working days before the course. No refunds shall be made after this period.