The New 7 QC Tools

Program Overview

The discipline of Total Quality Control uses a number of quantitative methods and tools to identify problems and suggest avenues for continual improvement in fields such as manufacturing and services. Over many years, total quality practitioners gradually realized that a large number of quality planning related problems could be solved with seven new tools.

This training module includes understand the concept of relation diagram, affinity diagram, tree diagram, matrix diagram, matrix data analysis, PDPC diagram and Pareto diagram. 

There are practical sessions where participants simulate the actual working conditions and try to use these tools to solve problems.

Target group

Management Representatives, Department Heads, Managers, Supervisors, Engineers, Chemist, Line Leader, Executives for manufacturing, Quality Assurance, and those involved in product improvement.


At the end of the course, participants are expected to:

  • Understand application concepts of 7 new QC tools in planning, goal setting, and strategic problem solving.
  • Structure the unstructured ideas, making strategic plans, organising and controlling complex projects.
  • Have an insight on the know-how for practical applications.
  • Be able to utilise 7 new QC tools to arrange problem areas, put data into diagrams, surface problem areas and clearly bring up any hidden truth.

Certificate of Competency

Participants will be provided with a certificate of attendance at the end of the course.


Participants will be provided with a certificate of attendance at the end of the course.

Course Content

Relation diagram
Affinity diagram
Tree diagram
Matrix diagram
Matrix data analysis
PDPC diagram
Pareto charts
Draw the diagrams or charts, extract information and take actions
Workshop of 7 new QC tools based on company case study

 Download Course Details


Course Title

The New 7 QC Tools – QT02



To be determined by customer.



2 days.



9.00am – 5.00pm.



Customer's premises (In-House Program) / Ascendent's Training Room (Public Program).


Class Size

Min. 5 - Max. 25 participants.


HRDF Status

SBL full payment. Crossed check is to be payable to ASCENDENT TECHNOLOGY SDN BHD. Admittance will be permitted upon receipt of full payment 2 weeks before the course is conducted.


Terms and Conditions

Ascendent Consultancy reserves the right to cancel or postpone due to unforeseen circumstances. The course fee, less 50% for cancellation, will be promptly refunded for cancellations received in writing at least seven (7) working days before the course. No refunds shall be made after this period.